NextEdge Research

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Grievance Redressal / Escalation Matrix

Home - Grievance Redressal / Escalation Matrix

If you have a grievance, you can reach out to our Support Team for assistance.

Designation
Contact Person Name
Address
Contact
Email
Hours
Customer Care
Mahaveer Jain
403, NRK BIZ PARK, BEHIND C21 MALL, SCHEME NO. 54,
PU4, VIJAYNAGAR, INDORE-452010
+91-8871691202
support@nextedgeresearch.com
Mon-Sat
09 AM to 05 PM
Head of Customer Care
--
--
--
--
--
Compliance Officer
Mahaveer Jain
403, NRK BIZ PARK, BEHIND C21 MALL, SCHEME NO. 54,
PU4, VIJAYNAGAR, INDORE-452010
+91-8871691202
support@nextedgeresearch.com
Mon-Sat
09 AM to 05 PM
CEO
--
--
--
--
--
Principal Officer
Mahaveer Jain
403, NRK BIZ PARK, BEHIND C21 MALL, SCHEME NO. 54,
PU4, VIJAYNAGAR, INDORE-452010
+91-8871691202
support@nextedgeresearch.com
Mon-Sat
09 AM to 05 PM

The above mentioned details would facilitate the complaints to approach the concerned RA before filing a complaint to SEBI. For more details, visit: BSE Notices.
We aim to resolve all grievances within 21 working days from the date of receipt.
If your grievance is not resolved within this timeframe, you can escalate it to SEB’S SCORES Platform (SEBI Complaints Redress System).
SCORES Portal: scores.sebi.gov.in
In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.
ODR Portal: smartodr.in

IMPORTANT NOTICE!!

  • Investments in the securities market are subject to market risks. Please read all related documents carefully before making any investment.
  • We do not guarantee any kind of assured returns. When you invest in the securities market, your capital is at risk, and the value of your portfolio can fluctuate. You may end up with less than your investment / traded amount.
  • The fees(service charge) you pay to the company are solely for our services and not for investment purposes. All investments should be made through your own Demat account and managed independently.
  • We will never ask for your Demat ID or password, and we strongly advise you not to share this information with anyone, including our employees. If you choose to share this information, we cannot be held responsible for any consequences.
  • Please do not deposit any funds(payment) into person’s personal accounts or accounts that are not listed on our official website.
  • Never make payments for Demat account opening, handling, or any investment-related purposes unless specified on our website.
  • We do not offer services that are not mentioned on our website.If you have any concerns or doubts regarding fraudulent activities, please refer to our terms and conditions or contact us directly at +91 8871691202 or via email. support@nextedgeresearch.com
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